If you were asked how many times you check your SMARTPHONE in a day, you would probably say countless times. Since August 2020 to October 2020 more than 6,000,000 SMS have been transmitted by customers through our service platform, to meet customer requirements and facilitate relations with partners and customers. The mobile has become an extension of who we are. To request the opinion of your customers on the go, why not rely on SMS?
Customer satisfaction is now a top priority for companies that want to guarantee a quality customer experience. Often underestimated, SMS could nevertheless become an indispensable channel.
In one click, your customer can receive an SMS notification of private and public information inviting him to take action and he will most likely open it, as shown by the 97% opening rate.